Yes, we offer delivery services across:
• Brisbane
• Sunshine Coast
• Gold Coast
Delivery fees and timeframes may vary for:
• Toowoomba
• Noosa Heads
• Tweed Heads (NSW)

Yes — we provide professional installation for most appliances. Our trained team ensures your new appliance is safely and correctly installed before we leave your home.
We also provide a quick demo on washers, dryers, and dishwashers so you know how to use and maintain them for maximum performance.

Factory seconds are products identified by the manufacturer or retailer as having cosmetic imperfections.
These imperfections do not affect the product’s performance or functionality.
They are fully functional and are sold at a reduced price.

We stock a wide range of factory seconds appliances from different brands.

Our factory seconds are brand-new units that come in their original boxes, usually with minor box damage or small cosmetic imperfections that don’t affect performance.
Our open-box items are fully inspected and refurbished units with slight cosmetic marks or customer returns. These appliances are thoroughly tested and carefully wrapped in bubble-wrap to protect them during transport.

We accept returns or exchanges within the timeframe stated in our return policy. Conditions apply depending on the product type and reason for return.
For full details, please see our Return Policy page or contact us directly.

Value Appliance Outlet offers flexible financing and payment plan options through trusted third-party finance providers, making it easier to purchase the appliance you want.

Monday – Friday: 8:30am to 4:30pm
Saturday: 9:00am to 12:00pm
Sunday: Closed
Public Holidays: 9:00am to 11:00am
Good Friday, ANZAC Day & Christmas Day: Closed

• Surplus Stock
  
  Brand-new appliances that were over-ordered or part of excess inventory.
  
• Carton-Damaged Items
  
  Products with damaged packaging from transit or storage.
  The appliance inside is usually in excellent working condition.
  
• Ex-Demo / Ex-Display Units
  
  Items previously used in showrooms for display or product demonstrations.
  Fully functional and carefully tested.
  
• Customer Returns
  
  Appliances returned by customers within the change-of-mind period.
  These units undergo inspection and testing to ensure proper performance.
  
• Discontinued Models
  
  Older models no longer in production because a newer version has replaced them.
  Brand new or near-new with full functionality.
  
• Liquidation Stock
  
  Appliances sourced from clearance sales, warehouse closures, or company liquidation, often at heavily discounted prices.

No. Refunds are not provided for cosmetic imperfections, change of mind, or repairable issues.
All visible cosmetic imperfections will be clearly listed under each product so customers know exactly what they are purchasing.

Our experienced staff is always ready to assist! You can visit our store or contact us online for personalized recommendations based on your space, budget, and lifestyle needs.

Absolutely. We provide fast and reliable delivery services, and you can schedule a delivery time that works best for you during checkout.

Yes. All factory seconds appliances are tested, checked, or serviced to ensure they function as intended by the manufacturer.

They come with a non-cosmetic warranty, valid within a 150km radius of Brisbane CBD.